Cancellation Policy
Cancellation Policy
  1. Cakes, pastries and desserts have a short shelf life and are perishable in nature. Hence we do not encourage a return policy for these products. Once the order has been received by the guest satisfactorily, perishable products will not be returned or refunded.
  2. Pre-orders can be cancelled 24 hours before the delivery time. You can cancel your order by mailing us the details on bakerstreetnoida@gmail.com.
  3. Any amount due to be refunded to the customer will be refunded within a period of 7 working days. Cancellation charges may apply.
Upon completing a Transaction, you are entering into a legally binding and enforceable agreement with us to purchase the product and/or service. After this point the User may cancel the Transaction unless it has been specifically provided for on the Platform. In which case, the cancellation will be subject to the terms mentioned on the Platform. We shall retain the discretion in approving any cancellation requests and we may ask for additional details before approving any requests.
Once you have received the product and/or service, the only event where you can request for a replacement or a return and a refund is if the product and/or service does not match the description as mentioned on the Platform. Any request for refund must be submitted within three days from the date of the Transaction or such number of days prescribed on the Platform, which shall in no event be less than three days. A User may submit a claim for a refund for a purchase made, by raising a ticket here or contacting us on seller+9ec867f23bf0414fb159c12a1ec804fd@instamojo.com and providing a clear and specific reason for the refund request, including the exact terms that have been violated, along with any proof, if required. Whether a refund will be provided will be determined by us, and we may ask for additional details before approving any requests.